Shipping & Buyback Policy
DRAFT — must be reviewed by an attorney before launch. Bracketed items are placeholders. Nothing on this page is legal advice or a binding commitment until counsel has approved it.
Draft last updated November 2026.
1. Your options after a win
Every won item goes to your vault with a decision window of 7 days. During that window you can request shipping or sell the item back. After the window, the default action is: automatic buyback at the rate below.
2. Buyback
- Buyback price is 80% of the item's listed value at the time you won it, rounded to the nearest cent, and is shown before you confirm.
- Proceeds are credited instantly to the balance you played with (demo credits for demo wins, account balance for real-money wins).
- Buyback is final and cannot be reversed.
3. Shipping
- Shipping is available only for items won with real money, when real-money play is enabled, to addresses in the United States. [INTERNATIONAL / PO BOX / APO POLICY.]
- A flat fee of $9.95 per shipping request is charged to your balance when you submit the request.
- Items ship sealed, as described, within [HANDLING TIME] business days via [CARRIERS]. Tracking is added to your vault once available.
- You are responsible for providing an accurate address. [LOST / DAMAGED / RETURNED PACKAGE POLICY AND INSURANCE TERMS.]
- [SALES TAX TREATMENT, TO BE CONFIRMED BY COUNSEL / ACCOUNTANT.]
4. Condition and authenticity
All prizes are factory-sealed products sourced from [SOURCING STATEMENT]. Listed values are our good-faith market estimates and may differ from prices elsewhere.
5. Contact
[SUPPORT EMAIL].